Return & Refund Policy

Return Window

Womaflow accepts eligible return requests within 30 days from the date the item is received.

Return requests should be submitted within this period so the product and request can be reviewed for eligibility.

Return Eligibility

Products submitted for a standard return should meet the applicable return requirements:

• The product should be unused.
• The product should remain in its original condition.
• Applicable original packaging should be included.
• Applicable accessories supplied with the product should be included.
• The request should be submitted within the 30-day return window.
• Womaflow should be contacted before the item is sent back.

How to Start a Return

Before sending an item back, contact Womaflow Customer Support at support@womaflow.com.

Include your order number, the email address associated with the purchase, and a clear explanation of your return request.

Return Shipping Instructions

Return shipping arrangements and any applicable responsibility for return shipping will be communicated as part of the return instructions after the request has been reviewed.

Do not send a return to an address unless that address has been specifically provided or confirmed for the applicable return.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, contact Womaflow before sending the product back.

Provide your order number, a clear explanation of the issue, and clear photographs when needed so the concern can be reviewed and appropriate next steps can be provided.

Exchanges

Exchanges may be available for eligible products.

To request an exchange, contact Womaflow before returning the product. Include your order information and details about the requested exchange so eligibility and available options can be reviewed.

Review of Returned Items

After a returned product is received, it may be reviewed to determine whether it meets the applicable return requirements.

The condition of the product, applicable packaging and accessories, and information associated with the return request may be considered during the review.

If the return is approved, the applicable refund process will begin.

Restocking Fee

Womaflow does not charge a restocking fee for an approved eligible return.

Refund Method

Once an eligible return has been received, reviewed, and approved, the refund will be issued to the original payment method used for the order.

Refund Processing Time

After an eligible returned item has been received, reviewed, and approved, Womaflow may take up to 10 business days to process the approved refund.

After the refund has been processed, your bank, card issuer, or payment provider may require additional time before the refunded amount appears in your account.

Any additional processing time controlled by a bank or payment provider is separate from Womaflow's refund processing period.

Order Cancellations

Cancellation requests can only be considered before an order enters processing or shipment.

If you need to request a cancellation, contact Womaflow as soon as possible and provide your order number.

Once processing or shipment has started, cancellation is no longer available. After delivery, the applicable return policy may be followed if the product is eligible.

Return, Exchange & Refund Questions

For questions concerning a return, exchange, cancellation, damaged or incorrect item, or refund, contact Womaflow Customer Support at support@womaflow.com.

For an existing order, include your order number, the email address associated with the purchase, and a clear description of your request.