Privacy Policy

Information You Provide

When you shop with Womaflow or communicate with us, you may provide information necessary to complete an order, receive customer support, or use available store features.

• Name, email address, telephone number, and other contact information you choose to provide.
• Shipping and billing information associated with an order.
• Information about purchases, returns, refunds, exchanges, and order-related requests.
• Information included in contact forms, customer support messages, and other communications.
• Account-related information if customer account features are available and used.

Information Related to Website Use

When you visit the Womaflow website, technical and usage information may be generated through the operation of the website, cookies, and similar technologies.

Depending on the services and features involved, this may include information such as IP address, browser or device characteristics, interactions with store pages, and general information about the use of website features.

How Personal Information May Be Used

Personal information may be used where reasonably necessary to operate Womaflow and provide online store services.

• Processing and administering customer orders.
• Providing order, shipping, tracking, return, refund, and exchange communications.
• Responding to product questions and customer support requests.
• Operating and maintaining website and store functionality.
• Supporting security and fraud-prevention activities.
• Complying with applicable obligations and protecting customers, store operations, and legal interests.

Shopify & Ecommerce Services

Womaflow operates its online store using Shopify's ecommerce platform. Shopify provides technology and infrastructure used for important store functions and may process personal information in connection with those services.

Information processed through Shopify may also be governed by the privacy practices, agreements, and terms applicable to Shopify's services.

Payments & Transactions

Payment-related information is processed through the payment options made available during checkout. Depending on the method selected, the relevant payment provider may process billing details, transaction information, and other information required to authorize and complete a payment.

Womaflow supports the following payment methods when available through checkout:

Cookies & Similar Technologies

Our online store may use cookies and similar technologies to support website functionality, shopping cart and checkout features, preferences, security, and services used to operate the store.

Some of these technologies may be provided by Shopify or other service providers involved in website operations. Browser settings may allow you to manage certain cookies. Restricting cookies can affect the operation of some website or checkout features.

Service Providers & Information Sharing

Personal information may be processed or shared with service providers where reasonably necessary to operate Womaflow, process payments, deliver orders, provide requested services, maintain website functionality, support security, or comply with applicable requirements.

Depending on the services involved, these providers may include ecommerce platforms, payment processors, shipping carriers, fulfillment providers, technology services, analytics providers, and professional advisers.

Information Security

Womaflow uses reasonable measures intended to protect personal information handled in connection with store operations. However, no method of internet transmission, electronic storage, or security system can be guaranteed to be completely secure.

Customers should avoid sending sensitive payment credentials or account security information through ordinary support communications.

Information Retention

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected and for legitimate transaction, accounting, operational, security, dispute-resolution, and legal purposes.

Retention periods can vary depending on the type of information, the reason it is maintained, and applicable requirements.

Your Privacy Choices & Requests

Depending on your location and applicable law, you may have certain rights or choices concerning personal information, which may include requesting access to, correction of, or deletion of certain information.

Privacy-related requests can be submitted using the Womaflow contact information provided below. We may request information reasonably necessary to understand or verify a request. Applicable rights may be subject to exceptions or limitations permitted by law.

Children's Privacy

Womaflow does not intend to knowingly collect personal information from children in circumstances where parental or guardian consent is required under applicable law.

If you believe information relating to a child has been submitted to Womaflow inappropriately, contact us so the matter can be reviewed.

Changes to This Privacy Policy

Womaflow may revise this Privacy Policy from time to time to reflect changes in store operations, technology, service providers, privacy practices, applicable requirements, or other relevant circumstances.

When changes are made, the revised Privacy Policy will be published on this page.

Privacy Questions & Requests

If you have a question about this Privacy Policy or want to submit a privacy-related request, contact Womaflow using the information below.

Include enough information for us to understand your request, but do not include passwords, full payment card details, security codes, verification codes, or other sensitive payment credentials.