Your Questions, Answered.

Womaflow currently ships orders within the United States only.

Standard Shipping is free for orders shipped within the United States.

Orders generally require 1–2 business days for handling before shipment.

Our daily order cutoff is 2:00 PM Eastern Time (ET). Orders placed after the cutoff may begin handling on the next applicable business day.

Estimated carrier transit time is 3–5 business days after handling. Combined with the 1–2 business day handling period, estimated total delivery is approximately 4–7 business days.

Womaflow may ship orders through USPS or UPS. The carrier used can depend on the shipment and delivery requirements.

Yes. Tracking information is provided after your order has shipped and tracking becomes available for the shipment.

Carrier tracking can sometimes take time to display the first scan or a new movement update. A temporary period without a new tracking scan does not necessarily mean the package has stopped moving.

Yes. An order may occasionally be divided into multiple packages. Separate packages can have different tracking information and may arrive at different times.

No. Delivery timeframes are estimates and are not guaranteed. Carrier operations, weather, holidays, service disruptions, destination conditions, and other circumstances can affect actual delivery timing.

Eligible items may be returned within 30 days from the date you receive the order.

The item should be unused and in its original condition, together with applicable packaging and accessories.

Yes. Please contact Womaflow Customer Support before sending a return. Include your order number and a clear explanation of the return request so it can be reviewed and the appropriate instructions can be provided.

No. Womaflow does not charge a restocking fee for an approved eligible return.

Exchanges may be available for eligible products. Contact Womaflow Customer Support with your order information before returning the item so the available options can be reviewed.

Contact Womaflow before sending the item back. Please provide your order number, a clear explanation of the issue, and clear photographs when needed so the concern can be reviewed and appropriate instructions can be provided.

An approved refund is issued to the original payment method used to complete the purchase.

After a returned item has been received and reviewed, an approved refund may take up to 10 business days to process. Your bank or payment provider may require additional processing time before the funds appear in your account.

Cancellation is only possible before the order enters processing or shipment. Contact Womaflow as soon as possible if you need to request a cancellation.

No. Once processing or shipment has started, cancellation is no longer available. The applicable return policy can be followed after the order is delivered.

Womaflow accepts Shop Pay, Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay, and PayPal.

Review the billing and payment information entered at checkout for accuracy. If the payment continues to be declined or unsuccessful, contact your bank, card issuer, or payment provider for further assistance.

No. Never send passwords, full card numbers, card security codes, verification or security codes, or other sensitive payment credentials through email, the contact form, or customer support messages.

Customer Support can be contacted at support@womaflow.com. Please do not include passwords or sensitive payment credentials in your message.

Include your order number, the email address associated with your order, and a clear explanation of the question or issue so the support team can understand your request.

Review the relevant Womaflow product page for the available product information, images, options, and other listed details. If you still have a question, contact support and identify the specific product you are asking about.

Womaflow's business hours are Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET) .